Agency Compliance Audit
An Agency Compliance Audit is an onsite comprehensive independent audit service aimed at helping your agency to meet current legislative requirements and best practice standards.
Why you need an audit?
Compliance can be a minefield that very few agencies have been able to successfully navigate through. Most agency principals want their office to be compliant but just don’t know where to start – this is where Real Coach can help.
An experienced Real Coach auditor can come to your office and examine a sample of files, policies and procedures across specific areas of your business including General Agency, Residential Sales Agency and Residential Property Management Agency. The audit is tailored and conducted specifically to your agency, your policies and procedures, and how compliant your office is currently. Our auditor will complete a detailed report and identify areas of inconsistency, or incorrect practices. Practical recommendations to address these issues to become compliant and to better serve your clients.
We know that not all agencies are the same, so we provide three audit options for you to select the one that best suits your agency’s needs.
This option covers general agency management records, sales file records, agency policies and procedures relating to agency management and sales processes.
This option covers general agency management records, leasing, management records, agency policies, and procedures relating to agency management, leasing and property management processes.
Complete Agency Audit combines the inclusions of Option 1 and 2 to provide a complete audit service across General Agency, Sales and Property Management departments.