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Supervision Guidelines (NSW)

Real Coach has developed ready made Supervision Guidelines manuals which includes policies, procedures and checklists. These have all been designed to assist licensees in meeting and maintaining their legal obligations.

Supervision Guidelines (NSW)

Real Coach offers a simple solution for your agency to comply with Supervision Guidelines. Supervision Guidelines package Order Now! Section 32 of the Property Stock & Business Agents Act 2002 requires that a licensee must properly supervise the business. The Commissioner for Fair Trading from time to time may issue guidelines as to what constitutes proper supervision by the licensee. In 2005 the Commissioner for Fair Trading notifed all licensees of a new obligation, to develop and implement specific supervision guidelines to comply with Section 32 of the Act. This requirement came into force on the 1st of March 2005. Penalties for non compliance range from $11,000 to $22,000.

Our manuals include:

The Supervision Manual Procedures & Checklists for:

  • Banking / Trust Accounting
  • Advertising, Marketing and Promotional Material
  • Conflicts of Interest and Disclosure
  • Sections 47 & 49
  • Estimated Selling Price Guideline
  • Financial & Investment Advice
  • Employment Questions
  • Sales Files Checklist

Complaints FolderFinancial 

  • Procedures for Financial Complaints 
  • Complaint Registers 
  • Correspondence Registers 

Complaints FolderNon Financial 

  • Procedures for Non -Financial Complaints 
  • Complaint Registers 
  • Correspondence Registers 

Complaints Folder – Non Financial

  • Procedures for Non-Financial Complaints
  •  Complaint Registers • Correspondence Registers

Supervision Manual Package

$ 395
  • 3 folders, including a USB
  • Contains policies and procedures checklists

MORE INFORMATION

Course Documents

Course Guide

Download a Course Guide - Certificate of Registration Course

Course Guide

Download a Course Guide - Certificate of Registration Course RPL

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