[vc_row][vc_column width=”1/2″ el_position=”first”][mk_fancy_title tag_name=”h1″ style=”false” color=”#393836″ size=”18″ font_weight=”inhert” margin_top=”0″ margin_bottom=”18″ font_family=”none” align=”left” width=”1/1″ el_position=”first last”]Supervision Guidelines[/mk_fancy_title][vc_column_text disable_pattern=”true” align=”left” margin_bottom=”10″]Supervision guidelines are mandatory for all real estate agencies. In accordance with Section 32 of the Property Stock and Business Agents Act 2002 all licensees must properly supervise the business.

Real Coach can offer a ready made solution that will ensure  your agency complies with the government regulation. These guidelines include policies, procedures and checklists to assist licensees in meeting and maintaining this obligation. Penalties apply for non-compliance and range from $11,000 to $22,000.[/vc_column_text][mk_padding_divider size=”25″][mk_button dimension=”three” size=”large” bg_color=”#25ae8d” text_color=”light” target=”_self” align=”left” margin_top=”0″ margin_bottom=”0″ width=”1/1″ el_position=”first last” outline_skin=”light” icon=”moon-cursor-2″ url=”https://realcoach.com.au/shop/compliance-products/supervision-guidelines/”]ORDER NOW
[/mk_button][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”10″][mk_image image_width=”500″ image_height=”230″ crop=”true” lightbox=”false” frame_style=”simple” target=”_self” caption_location=”inside-image” align=”right” margin_bottom=”10″ src=”https://realcoach.com.au/wp-content/uploads/2013/11/supervision-guidelines-pic.jpg”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][mk_padding_divider size=”40″][mk_divider style=”shadow_line” divider_width=”full_width” margin_top=”20″ margin_bottom=”65″][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][mk_padding_divider size=”56″][mk_fancy_title tag_name=”h1″ style=”false” color=”#5e5e5e” size=”18″ font_weight=”inhert” margin_top=”0″ margin_bottom=”18″ font_family=”none” align=”left” width=”1/1″ el_position=”first last”]Supervision Guidelines manual contains:[/mk_fancy_title][mk_fancy_title tag_name=”h2″ style=”false” color=”#5e5e5e” size=”16″ font_weight=”inhert” margin_top=”0″ margin_bottom=”18″ font_family=”none” align=”left” width=”1/1″ el_position=”first last”]Real Coach has developed a 3 folder system to provide for easy implementation and compliance with this government requirement.[/mk_fancy_title][vc_accordions style=”fancy-style” action_style=”toggle-action” open_toggle=”0″ container_bg_color=”#ffffff”][vc_accordion_tab title=”Procedures & Checklists”][mk_custom_list style=”e26c” icon_color=”#00c8d7″ margin_bottom=”30″ align=”none”]

  • Banking/trust accounting
  • Advertising, marketing and promotional material
  • Conflicts of interest and disclosure
  • Sections 47 & 49
  • Estimated selling price guideline
  • Financial & investment advice
  • Employment questions
  • Sales files

[/mk_custom_list][/vc_accordion_tab][vc_accordion_tab title=”Complaints Folder – Financial”][mk_custom_list style=”e26c” icon_color=”#00c8d7″ margin_bottom=”30″ align=”none”]

  • Procedures for financial complaints
  • Complaints register
  • Correspondence register

[/mk_custom_list][/vc_accordion_tab][vc_accordion_tab title=”Complaints Folder – Non Financial”][mk_custom_list style=”e26c” icon_color=”#00c8d7″ margin_bottom=”30″ align=”none”]

  • Complaints Folder – Non Financial
  • Procedures for non-financial complaints
  • Compliant register
  • Correspondence registers

[/mk_custom_list][/vc_accordion_tab][/vc_accordions][/vc_column][vc_column width=”1/3″][mk_pricing_table style=”multicolor” table_number=”1″ tables=”8089″ order=”ASC” orderby=”menu_order”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][mk_padding_divider size=”40″][mk_divider style=”shadow_line” divider_width=”full_width” margin_top=”20″ margin_bottom=”65″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][mk_icon_box title=”Download an Information Guide” text_size=”16″ font_weight=”inhert” icon=”moon-file-pdf” style=”boxed” icon_size=”small” rounded_circle=”false” icon_location=”left” circled=”false” icon_color=”#00c8d7″ icon_circle_color=”#ffffff” box_blur=”true” margin=”30″ icon_circle_border_color=”#dbdbdb”][mk_font_icons icon=”moon-file-pdf” color=”#ea0707″ size=”medium” padding_horizontal=”2″ padding_vertical=”2″ circle=”true” circle_color=”none” align=”none”] Supervision Guidelines Information Guide[/mk_icon_box][/vc_column][vc_column width=”1/2″][/vc_column][/vc_row]

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