Supervision Guidelines (NSW)

Our Real Estate Certificate of Registration Course is suitable for anyone at any level and there are no prerequisite enrolment requirements.

Real Coach provides you with flexible and convenient training options to suit your needs.

If you are looking for a career in the real estate industry you are required by law, to hold a Real Estate Certificate of Registration issued by the Office of Fair Trading (NSW) 

Supervision Guidelines (NSW)

Certificate of Registration Course Real Estate (NSW)

Enrol now in the Real Coach Certificate of Registration Course for Real Estate and you will be on your way to a successful career in property sales, property management, administration and marketing. The Real Estate Certificate of Registration Course for NSW is the entry level requirement for anyone wanting to work in property sales, leasing and management, or client related roles. This course provides you with a thorough explanation of industry concepts and agency practice standards.

Course Units

The Certificate of Registration Course covers the following units:

CPPDSM3019B
Communicate With Clients as Part of Agency Operations

CPPDSM4007A
Identify Legal & Ethical Requirements of Property Management
to Complete Agency Work

CPPDSM4008A
Identify Legal & Ethical Requirements of Property Sales
to Complete Agency Work

CPPDSM4080A
Work in the Real Estate Industry

Further Information

  • An overview of the property industry
  • Your obligations as a real estate professional
  • Techniques in sales, marketing, leasing and management
  • The legal requirements as a real estate agent
  • To analyse and minimise potential risks to consumers
  • How to complete statutory documentation
  • To communicate effectively

Students must send in their completed assessments responses for marking. All units are assessed on the competency of each student. On successfully completing the above units, you will be provided with the educational documentation required to apply for your Real Estate Certificate of Registration.

Real Coach offers comprehensive student support to assist you in completing your course. We are available via phone and email, visit our support section for details.

Please ensure you read the student handbook by clicking here prior to enrolment.

CPPDSM4080A Work in the real estate industry This unit of competency specifies the outcomes required to enable a new entrant to the real estate industry to gain a basic understanding of the industry in order to work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, basic functions of real estate operations, industry employment requirements and knowledge of current legislation pertaining to the real estate industry.

CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property management. This includes awareness of the legislation dealing with leasing and management of property, the role and responsibility of agency personnel in property management, the recording of property management transactions and the completing of property management documentation.

CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work This unit of competency specifies the outcomes required to satisfy the core legal and ethical requirements pertaining to property sales. This includes awareness of current legislation relating to property sales, the roles and responsibilities of agency personnel involved in property sales, the administration of sales transactions and the correct completion of all sales documentation.

CPPDSM3019B Communicate with Clients as Part of Agency Operations This unit of competency specifies the outcomes required to interact and build relationships with clients as part of agency operations. It includes developing rapport with clients, handling initial client enquiries, establishing and maintaining a client database and dealing with client complaints and problems.

Printed Edition

$ 495
  • Simple and easy to complete
  • Printed version of the course material
  • All resources provided
  • Includes completed examples
  • Complete at your own pace in your own time

MORE INFORMATION

Course Documents

Course Guide

Download a Course Guide - Certificate of Registration Course

Course Guide

Download a Course Guide - Certificate of Registration Course RPL

Supervision Guidelines

Supervision guidelines are mandatory for all real estate agencies. In accordance with Section 32 of the Property Stock and Business Agents Act 2002 all licensees must properly supervise the business.

Real Coach can offer a ready made solution that will ensure  your agency complies with the government regulation. These guidelines include policies, procedures and checklists to assist licensees in meeting and maintaining this obligation. Penalties apply for non-compliance and range from $11,000 to $22,000.

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Real Coach has developed a 3 folder system to provide for easy implementation and compliance with this government requirement.

Procedures & Checklists

  • Banking/trust accounting
  • Advertising, marketing and promotional material
  • Conflicts of interest and disclosure
  • Sections 47 & 49
  • Estimated selling price guideline
  • Financial & investment advice
  • Employment questions
  • Sales files

Complaints Folder – Financial

  • Procedures for financial complaints
  • Complaints register
  • Correspondence register

Complaints Folder – Non Financial

  • Complaints Folder – Non Financial
  • Procedures for non-financial complaints
  • Compliant register
  • Correspondence registers

Download an Information Guide Supervision Guidelines Information Guide

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